Creating a sense of urgency is very
important when touring a future resident. One tool I have always used that has
been very successful has been the “Be Back Buck”. Create a flier with cash on
the front and label it. Make sure to leave a space for the expiration date
which always expires in 24 hours. If the visitor returns with their deposit and
application within 24 hours they receive a FREE application fee or a set amount
off of their move in fees. Keep these in the models along with applications, pens
and brochures so that while touring them you can explain the application process
in a comfortable setting. Give them the coupon and explain to them that if
they love the apartment as much as you think they do they can use the coupon to
save even more money by making a commitment today! If you want to make it
really fun tape it to a candy bar with a catchy slogan or popcorn that says
“Thanks for popping in” This makes the tour memorable. After the visitor leaves
your property you have a great reason to call and follow up first thing in the
morning to remind them of the great savings they will get when returning their
application and deposit that day!
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