Property Managers really should take a lesson from Realtors. Think about it. Realtors are proud of what they do. They're finding their clients the perfect home. Right? They plan for closing day. They have all of the paperwork completed a head of time. They do the walk through with the client the day before, sometimes a couple of days before closing. The day of closing, they show up to the house with a beautiful gift basket and keys. It's a happy occasion. They take a photo with their client and then one of their clients holding up their keys showing excitement for the anticipated day. They post the photos on the company Facebook page announcing that they have closed yet another sale with a happy client. So why doesn't that same thing go on in property management? Property manager's are also finding their clients the perfect home. Even though it is a rental, it is a building block toward buying or maybe it's the opposite. Maybe the client is retiring and prefers to rent. We should be following the same set of rules that Realtors follow during the purchase process and taking the same care. Not to mention take a photo! Offer the same beautiful gift basket! Make it a happy experience for our renters, residents and clients! Why should we offer any less??
